Tidio is a cloud-powered buyer expertise answer that can empower companies and organizations of all sizes to optimize their on-line presence, interface higher with their purchasers or prospects, and appeal to passive web site guests to get have interaction with supplied companies and merchandise. Begin your FREE trial!
Stay chat
Contact guests and switch them into comfortable prospects
Chatbots
Automate gross sales with probably the most highly effective chatbot builder in the marketplace
It provides customers entry to all kinds of reside chat, chatbots, multichannel communication options, and ready-to-use gross sales and assist platforms that may present speedy solutions to prospects and appeal to new gross sales with assist of sensible AI chatbox avatars. Constructed from the bottom as much as present web sites of all sizes with automated and complete customer support, Tidio for Home windows PC is right now considered one of the streamlined, succesful, and dynamic buyer expertise plugins for the trendy on-line world.
Whereas Tidio is closely targeted on presenting web site guests with AI-generated chatbox avatars, it additionally offers a complete structure for connecting purchasers and prospects on to managers who can straight reply all their questions. That is performed through multi-channel distribution that may join all out there Tidio channels into one communication community that even contains posts made on Instagram, Messenger, and different platforms.
Gross sales and customer-relation managers can have interaction with prospects not solely through the net but additionally on desktop and cellular. The Tidio platform will attempt to discover a answer to each request routinely, and if a private contact is required, it should ship notifications in order that prospects can get direct consideration from workers inside the essential 5-minute window.
Instruments and Options
- Stay Chat
- Order Administration
- Chatbots
- AI Response Bots
- Ticketing
- Departments
- Analytics
- Messaging Channels
- Customization
- Assist
- Apps
- Seamless integrations
New customers can simply get Tidio up and working in all kinds of use-case situations – order administration, ticketing, chatbox, reside chat, managing surveys, offering analytics to web site guests, and rather more.
Straightforward integration is among the core options of Tidio, enabling any trendy web site to simply embed into its predominant web page, webshop, and different interactive net locations. Native exterior integration assist covers an unbelievable number of platforms, together with WordPress, Squarespace, OpenCart, Joomla, Drupal, and plenty of others. On the dashboard administration aspect, the aptitude of Tidio may be expanded with integration to companies reminiscent of Google Analytics, Zendesk, Hubspot, Agile CRM, Instagram, Messenger, and others.
Free Plan
A wonderful option to get your small web site began, no dedication required.
- Stay Chat – conversations with 50 customers
- Chatbots – conversations with 100 customers
- E-mail Assist
- Desktop & Cell Apps
- third social gathering apps integration
- Guests Data
- JavaScript API
Communicator Plan – $15.83/mo
The most suitable choice for mid-sized groups that base buyer assist on reside conversations.
- Stay Chat – limitless conversations
- As much as 5 operators
- E-mail, 24/5 Stay Chat assist
- All of the Free Options
- Crew departments
- Analytics
- Native Shopify Integration
- Stay Typing
- Seen Pages
- Stay Guests Checklist
- Permissions
- Notes
Chatbots Plan – $32.50/mo
A useful add-on with automation made for self-service may be bundled with different plans.
- Chatbots – conversations with 40,000 customers
- E-mail, 24/5 Stay Chat assist
- All of the Free Options
- 35+ Chatbot templates
- Visible Chatbot Editor
- Zapier integration
Tidio is a premium SaaS platform that’s right now deployed on among the most visited on-line locations, offering real-time assist to hundreds of thousands of customers. Nonetheless, along with three premium subscription tiers (Communicator, Chatbots, and Tidio+) it additionally provides customers entry to a totally FREE starter tier that unlocks assist for reside chat, chatbox, third social gathering integrations, and several other extra options.
PROS
- Cloud-powered buyer expertise answer
- Provides reside chat and chatbots
- Multi-channel communication options
- Entry to ready-to-use gross sales and assist platforms
- Complete structure for connecting purchasers and prospects
- Straightforward integration
- Free starter tier
CONS
- Heavy deal with presenting web site guests with AI-generated chatbox avatars
- Premium subscription tiers could also be costly for some customers
